This Privacy Policy applies to all users of this mobile application and platform operated by Cellcomm Solutions Limited (referred to as “Cellcomm,” “we,” “our,” or “us”).

At Cellcomm Solutions, we value your privacy and are committed to protecting the personal and business information you share with us. This policy outlines our practices regarding the collection, use, storage, sharing, and protection of information made available to you while using our platform. This platform supports services including but not limited to coverage solutions, IoT-based applications, DAS/IBS solutions, RF products, and related services.

Reference to “you” means: Any individual or organization using or accessing the data, services, or analytics provided via this platform.

This platform helps you interact with or access data related to communication networks, connected devices, signal enhancements, and performance monitoring. Information is collected only through this platform and not through any other means. Your use of this platform signifies your agreement with the terms of this privacy policy. If you disagree with any part of this policy, please do not access or use the platform.

1. What is “Personal Information”?

“Personal Information” means data that can identify an individual either directly or when combined with other data. This includes contact details, device identifiers, business information, and usage data you voluntarily share while using the platform.

2. How Does Cellcomm Collect Your Personal Information?

We collect and store information from users as follows:

• Direct Input: Any details you provide during registration or while using specific services.

• Business Usage: As per agreed service terms with Cellcomm.

• Use of Information:

  • To create and manage user accounts

  • To authenticate and recognize users

  • To respond to queries and offer personalized support

  • To provide access to analytics, reports, and insights

  • To offer service updates and marketing communications (when opted-in)

3. Third-Party Access and Use

Your data may be shared with third-party providers solely for:

• Technical infrastructure

• Cloud hosting and storage

• System management

• Research & analytics

• Regulatory compliance

We do not sell your identifiable personal data to competitors or unrelated third parties. Aggregate, anonymized data may be shared with our affiliates, partners, or vendors for analytics and service improvement.

We may also disclose your Personal Information as required by law, legal processes, or government requests.

4. Data Security Measures

Cellcomm implements robust physical, administrative, and technical safeguards to protect your data. Our platform is hosted on secure cloud services, such as AWS or equivalent, using industry-standard security protocols.

However, please note that no transmission of data over the internet is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

5. Children’s Privacy

This platform is not intended for individuals under the age of 18. We do not knowingly collect data from children. Users under 18 must use the platform under parental or legal guardian supervision.

6. Data Retention

We retain your data as long as it is necessary for the provision of services or as per the applicable agreements. Retention is also governed by the policies of our cloud service providers.

7. User Limitations and Responsibilities

You agree to:

• Use the platform solely for your business use as per service agreements.

• Avoid unauthorized sharing or misuse of confidential or personal data.

• Not access data unrelated to your services or that of competitors.

• Not transfer access or rights to any third party without Cellcomm’s written approval.

8. Contacting Cellcomm Solutions

If you have any questions or concerns about our privacy practices, please reach out via our website:
https://www.cellcommsolutions.com/contact

9. Consent

By registering or using our platform, you consent to the collection, processing, and usage of your information in accordance with this policy.

10. Updates to This Policy

This is version 1.0 of Cellcomm’s Privacy Policy. We may update this policy as required by law or to reflect improvements in our services. Users are advised to regularly check the Privacy Policy section for the latest version.

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.